Terms of Service & Policies

1. How does Researck protect my documents?

Documents are protected using multi-layered security including encryption, network isolation, hardened servers, automated threat detection, and role-based access controls. Every file action is logged for audit purposes.

2. Is my data encrypted?

Yes. Documents are encrypted in transit using TLS and stored with encryption at rest provided by our storage infrastructure. Sensitive fields such as bank details are additionally encrypted using AES-256.

3. Who can access my uploaded files?

Only users you authorize. Researck employees cannot access your data unless you grant temporary and logged permission for support or legal purposes.

4. Are my files used to train AI or shared with third parties?

No. Your documents are never used for AI training, profiling, or advertising. We do not sell or share your files with external parties.

5. What happens when I delete a document?

Once deleted, documents are promptly removed from our live storage systems. Copies held in backups are deleted as those backups expire, typically within 30 days, and our storage providers dispose of data in line with industry standards such as NIST SP 800-88.

6. How does Researck prevent data breaches?

We use zero-trust authentication, endpoint encryption, 24/7 monitoring, firewalls, and third-party penetration testing to proactively detect and block threats before damage occurs.

7. Does Researck back up my documents?

Yes. Encrypted backups are stored across multiple geo-redundant data centers. Backup access is strictly restricted and audited.

8. Where are my documents stored (data residency)?

Your data is stored with our cloud infrastructure providers, and may be processed in countries outside your own, including India and the United States. Where data is transferred internationally, we use appropriate safeguards such as Standard Contractual Clauses.

9. How does Researck protect against ransomware?

Uploaded files are stored with our cloud storage providers, separately from your devices, so ransomware on your computer cannot encrypt the copies held in Researck. Our storage uses content-based addressing that detects tampering, and data is regularly backed up by our infrastructure providers.

10. Which security standards does Researck comply with?

• GDPR (EU Data Protection Regulation)
• ISO 27001 (Information Security)
• SOC 2 Type II Compliance
• CCPA (California Consumer Privacy Act)
• SSL/TLS + AES-256 security standards

Need more details?

Read our full Global Privacy Policy or contact our Security Team at [email protected].