Data Retention & Deletion Policy
Last updated: November 5, 2026
1. Data Retention
Researck retains personal data only for as long as necessary to provide our services and fulfill the purposes outlined in our Privacy Policy. Retention periods vary depending on the type of data and the purpose of processing.
2. Retention Periods by Data Type
- Account Information: Retained for the duration of your account and 30 days after deletion
- Transaction Data: Retained for 7 years for tax and legal compliance
- Analytics Data: Retained for 12 months
- Support Communications: Retained for 2 years
- Marketing Data: Until you unsubscribe, and removed within 30 days of unsubscribing
- Log Data: Retained for 12 months
- Backup Data: Retained for 30 days after deletion
3. Legal and Regulatory Holds
We may retain data longer than normal retention periods if required by law, regulation, or legal proceedings. We will inform you of any such holds.
4. Data Deletion Request
You can request deletion of your personal data at any time by contacting us at[email protected]. Please include:
- Your account email or user ID
- Specific data you want deleted
- Reason for deletion (optional)
5. Deletion Process
Upon receiving a deletion request:
- We will verify your identity
- We will assess if deletion is legally permissible
- We will delete your data within 30 days (unless legal holds apply)
- We will confirm deletion in writing
6. Exceptions to Deletion
We may not be able to delete data if:
- It is required by law or regulation
- It is needed for legal proceedings
- It is part of backup systems (will be deleted after 30 days)
- It is aggregated or anonymized data
7. Account Deletion
You can request complete account deletion, which will remove all associated personal data except where retention is legally required. Account deletion is permanent and cannot be reversed.