Know Your Data Center
Last updated: November 5, 2026
At Researck, we use world-class cloud infrastructure to ensure your data is secure, resilient, and compliant with global privacy and security regulations.
1. Global Hosting Locations
Your data is stored in high-availability data centers operated by our cloud infrastructure providers. All customer data is hosted in the same region, which cannot be changed on request, and may be processed in India and the United States. We handle personal data in line with applicable data protection laws, including the GDPR and India's Digital Personal Data Protection Act, 2023.
2. Security & Certifications
All data centers used by Researck meet global security standards including:
- ISO 27001: Information Security Management
- ISO 27017: Cloud Security
- ISO 27018: PII Protection
- SOC 1, SOC 2, and SOC 3 compliance
- Tier 3 or higher data center rating
3. Data Redundancy & Backups
Stored data is kept by our cloud infrastructure providers on redundant storage across multiple data centers, protecting against data loss from hardware failure. Data is also backed up regularly so it can be restored if needed.
- Redundant storage across multiple availability zones
- Regular backups with documented recovery procedures
- Uptime SLA of up to 99.9% on eligible plans (Premier and Enterprise; 99.5% on Advanced)
4. Physical Security Controls
Every data center includes multiple layers of physical protection such as:
- 24/7 monitored CCTV & biometric entry
- On-site security personnel
- Fire suppression & climate control systems
- Redundant power and network connections