Delivery Policy (Digital Services)
Last updated: November 5, 2026
Researck ERP is a cloud-based software service delivered entirely online. We do not sell or ship physical goods, so no shipping charges, couriers or delivery addresses are involved.
1. Digital delivery
Access to your Researck workspace is activated automatically once your payment is confirmed, normally within a few minutes and in any case within 24 hours. We send a confirmation and invoice by email to the address on your account, and you can sign in at any time with the account you created.
2. If access is not activated
If your payment was successful but access has not been activated within 24 hours, contact [email protected] with your payment reference. We will fix it or refund you in line with our Refund & Cancellation Policy.
3. Plan changes
Changes you make in Settings > Billing are applied to your workspace once they are confirmed.
4. What you need
You need an internet connection and a modern web browser. Service availability is described in our Product Specific Terms.
5. Contact Information
For questions about delivery or activation, contact us at [email protected].